Returns & Refunds Policy

At Zilla Trading Company, we prioritize the freshness and quality of our food products. If you receive an item that is damaged or incorrect, we offer a hassle-free return process within 7 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team within 48 hours of receiving your order with your order number and photos of the product.

• 2.
  Approval Review

  Our quality assurance team will review your request to ensure it meets our safety and hygiene standards for perishable items.

• 3.
  Return Shipment

  If approved, we will provide a prepaid shipping label for non-perishable returns or instructions for disposal of compromised goods.

• 4.
  Refund Processing

  Once confirmed, a full refund or store credit will be issued to your original payment method within 5 to 7 business days.